Privacy Policy

Introduction

Kingdom AI, LLC ("We", "Us", "Our") values the privacy of its users ("You", "Your") and is committed to safeguarding it. This Privacy Policy outlines the types of information we collect, how it may be used, shared, and the choices available to you regarding such usage and disclosures. By using Rooftops AI, you agree to the terms laid out in this Privacy Policy.

Information We Collect

Personal Data

We collect data that can identify you, including but not limited to:

• Name
• Email Address
• Payment Information
• Chatbot Interaction Transcripts
• Lead Information (Name, Email, Phone Number) collected via the Rooftops AI Chatbot

Non-Personal Data

We also collect data that does not identify you directly, such as:

• Browser Type
• Operating System
• Access Times
• Domain Names

We may combine this information with data from other Kingdom AI, LLC services or third parties to enhance your user experience.

Special Note on Rooftops AI Chatbot

The Rooftops AI Chatbot is designed to collect and provide lead information back to the user whose website facilitated the data collection. This may include names, email addresses, and phone numbers. All chatbot interaction transcripts are stored and shared solely with the administrators of the respective chatbot for quality and service improvements.

How We Use Your Information

We use the collected information for various purposes including to:

• Provide, maintain, and improve Rooftops AI
• Communicate with you regarding your account and transactions
• Update you on new features or products relevant to Rooftops AI
• Detect and prevent fraudulent activities
• Share collected lead information and chat transcripts with authorized Rooftops AI users

Sharing Your Information

We do not share your personal information with third parties, except as specified in this policy or unless we inform you and offer an opt-out option.

Service Providers

We employ third-party service providers to:

• Handle payment processing
• Manage cloud storage solutions
• Analyze usage trends and user behavior
• Facilitate customer service interactions

These providers have access to your Personal Data only to perform specific tasks on our behalf and are contractually bound to protect it.

Cookies and Other Technologies

We utilize cookies and other technologies to gather information about your usage of Rooftops AI, enabling us to offer a more personalized user experience.

Security

We have implemented robust security measures and protocols to safeguard your personal information.

Business Transfer Clause

In the event that Kingdom AI, LLC, or a substantial portion of its assets, are acquired or if we go out of business, your information would be transferred or acquired by a third party. The acquirer would be obligated to respect this Privacy Policy.

Changes to This Policy

We reserve the right to update this Privacy Policy. Updates will be signified by revising the "Last Updated" date at the top of this page.

Cookies and Other Technologies

We utilize cookies, session recordings, and analytics tools like Open Replay and Google Analytics to gather information about your usage of Rooftops AI. These technologies allow us to:

• Understand user interactions and improve the usability of our platform
• Diagnose issues and optimize the performance of Rooftops AI
• Offer a more personalized user experience by understanding user preferences and behavior
• Monitor aggregate site usage metrics such as total number of visitors and pages accessed

Your use of Rooftops AI implies consent to this data collection unless you opt-out through your browser settings or other opt-out mechanisms we may provide.